Interface monitor
Stop the error ping-pong! With the 24-LOG Interface Monitor, you orchestrate data exchange between SAP®, MES, PLM, APS & Co. centrally and securely.
Interface Error Rate < 0.5%
First-level resolution rate > 95%
MTTR < 30 minutes
Your challenge
Your IT landscape is a highly specialized ecosystem. Your SAP® system forms the digital core, while specialized subsystems such as MES, APS, PLM, or CAQ control critical detailed processes in production, planning, and quality assurance. However, the success of this ecosystem depends on a single, often neglected component: the interfaces.
Faulty data, unclear responsibilities, and time-consuming troubleshooting between systems are commonplace. When master data fails to arrive, production orders fail, or quality reports are lost, processes grind to a halt – costing time, money, and nerves.
Our solution: The 24-log interface monitor – your central control point
As experts in the seamless integration of logistics and production processes in SAP®, we know that stable interfaces are not a luxury, but the lifeblood of your company. That's why we developed the 24-LOG Interface Monitor . It's more than just a technical tool – it's your central command center for all data traffic between your SAP® system and all connected subsystems.
Your advantages at a glance:
1. Central control & maximum transparency:
One cockpit for all interfaces: Monitor all data exchange with MES, APS, PLM, CAQ, and other systems via a single, intuitive interface directly within SAP. See at a glance which data was exchanged, when, and with what status.
End-to-end monitoring: Track the path of your data (e.g., material master data, production orders, test results) seamlessly from the source to the target system. Say goodbye to the "black box interface".
2. Proactive error management instead of reactive firefighting:
Intelligent error detection: The system proactively identifies failed or faulty data transmissions. Designated contacts in the relevant department or IT are automatically notified via an alert function.
Guided troubleshooting: Analyze the causes of errors directly in the monitor. Thanks to easy-to-understand log files, business users can correct many data errors (e.g., missing master data) themselves and restart the transfer without having to create an IT ticket.
3. Significantly reduced IT costs & faster processes:
Relief for your IT department: Your IT department no longer needs to act as a "data detective." Business units are empowered to take responsibility for their data processes, reducing resolution time from days to minutes.
Accelerated processes: A smooth, automated data flow ensures seamless processes. Production orders start on time, quality data is immediately available, and planning cycles are shortened.
4. Stability, security and future viability:
Standardized technology: We rely on proven and future-proof SAP® technologies (e.g. IDoc, web services, RFC) to ensure a robust and maintainable architecture.
Scalable for your future: Whether you connect two sub-systems today or twenty tomorrow – the monitor grows flexibly with your system landscape and the increasing demands of Industry 4.0.
For whom is this solution ideal?
The 24-LOG interface monitor is the strategic solution for manufacturing companies that:
Operating a heterogeneous system landscape with SAP® as the leading ERP system .
have critical sub-systems such as MES, PLM, APS or CAQ in use.
to drastically reduce the administrative effort required for interface management.
We want to sustainably increase process reliability and data quality between departments (IT, production, QM, planning).
Consistently drive forward the digitalization of their value chain.
What distinguishes the 24-LOG interface monitor from standard SAP® transactions?
While standard SAP® tools (such as BD87 or WE05) often require expert technical knowledge and are spread across many transactions, the Interface Monitor consolidates all interfaces (IDoc, RFC, API) into a single, intuitive dashboard. It also translates technical error messages into language that business users can understand.
Does the interface monitor also help with long-term process optimization?
The integrated analysis function allows you to identify systematic sources of error. At a glance, you can see which interfaces cause problems most frequently. This enables you not only to combat symptoms but also to permanently improve data quality at the source.
Which systems can be connected to the monitor?
The monitor is universally applicable. It monitors all data traffic between your SAP® system and all connected subsystems such as MES (production), PLM (development), APS (planning), CAQ (quality), or even external warehouse service providers and logistics hardware.
How complex is the implementation into an existing SAP® landscape?
Because the 24-LOG Interface Monitor is directly integrated into SAP® (add-on principle), implementation is significantly faster than with external monitoring solutions. Existing interfaces are simply registered in the monitor without requiring any changes to the existing communication logic of the systems.
How will I be notified of critical interface errors?
The system works proactively. An integrated alert function immediately informs designated contacts (either in IT or directly in the relevant department) via email or system notification as soon as a business-critical transmission fails.
Does the IT department need permissions to fix errors?
No. One of the biggest advantages is the role-based concept. Business users can correct data errors (e.g., missing master data or incorrect units of measure) within the monitor and restart the process without needing access to deep IT system transactions or debugging rights.
FAQ
24-LOG interface monitor
Take full control over your process data!
Schedule your potential workshop now!
Josef Lenz
CEO
Further solutions
Here you can find our other SAP solutions.
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